February 14, 2000
Contact: Scott Dobbs 770-752-0919

     ATLANTA --- For anyone who has recently purchased or is considering buying a new, luxury vehicle, it is clear that auto retailers are going the extra mile to provide customers optimum after sale service. Roswell based Haven Properties also believes that going that extra mile for homebuyers will create a truly satisfied customer for life.

     Award winning Haven Properties is well recognized for high-quality, custom homes nestled in neighborhoods of distinction throughout metro Atlanta. Equally to the quality design and construction, Haven built homes are also known for their exceedingly, well appointed standard features. "We have always concentrated on incorporating the best designs and construction with standard features that are both user-friendly and add value and elegance to our homes," notes Michael J. Baptist, Haven Properties President.

     One look at a Haven built home and the viewer will immediately sense quality and good taste. For homebuyers that quality is ensured with Haven's innovative, after the sale customer service programs. "We really want our homebuyers to know from the beginning that we are committed to their ultimate satisfaction and we will be there for them when needed," continued Baptist.

     Haven Properties' progressive quality assurance system maintains communication between the homebuyer and Haven staff even before closing with a Homeowner Orientation that enables contractors to complete all required tasks, and that results in a "Zero Punch List" on closing day. After closing a Haven staff member is assigned to each homeowner and periodic reviews are scheduled throughout the first year.

     "When a new homeowner moves into a Haven home, they know we're there with them all the way," commented Ralph Reilly, Haven C.O.O. "If service work is required, we're a call or e-mail away. We will schedule a convenient a.m. or p.m. appointment and a Haven staff member will always be present supervising contractors."

     Throughout the first year each homeowner is notified for a sixty-day and an eleven-month review. Also during that time a Haven representative is available twenty-four hours a day to respond to any emergencies. When service work is performed a homeowner can be assured that Haven technicians will show genuine concern for the owner's interests, pride in their work, use only the highest quality materials and will be prompt, clean and courteous.

     Haven Properties strives to build a defect-free home and in support of this commitment provides purchasers with a one-year builder's limited warranty program and a Home Buyers Warranty 10-year structural warranty.

cheap hotel in Stavanger     To add to Haven's industry leading quality assurance programs, beginning next month Haven Properties will be adding a special feature on their web-site that will enable homeowners to sign-up and receive via e-mail, regular home maintenance reminders, seasonal information and recommendations about their home and helpful household tips.

     Haven Properties currently builds distinctive homes in Polo Golf & Country Club in Forsyth County, Grand Veridian in Roswell, Endenwilde in Alpharetta, Wild Timber in Sugar Hill, and Spring Arbor and Northforke Plantation in Gwinnett County.

For additional information about Haven Properties or our communities, please call 770-752-0919 or send an e-mail to: sdobbs@havenproperties.com.